Quality Assurance

Our in-house technologies are continually audited to ensure they are up to date to deliver projects to meet current industry needs.

All aspects of the design and documentation production process are controlled by our internal quality management system.  This includes internal checking and verification of drawings, reports, calculations, specifications and other project outputs.

Our team consists of competent engineers and technicians, each with significant quality assurance experience. Internally the project will be allocated to an experienced engineer to act as the project team leader for all the design works and an experienced structural technician as the CAD team leader for drafting works. All engineers and technicians working on the project will report and coordinate with the project manager. Our quality assurance programme defines a set of procedures and standards to use to facilitate design and documentation of that design.

We have written formal design procedures, standards and methodologies in order to produce consistently high-quality design and to minimize the risk of errors due to miscommunication. These formally established office standards minimise the chance of confusion regarding design procedures and methodologies. The purpose of office design standards is to keep everyone on the same page and to provide a roadmap to ensure uniformity of design between all the engineers and technicians working on the project. As part of our quality assurance we have a comprehensive suite of checklists. Checklists include the myriad of things needed to produce complete designs and legible drawings.

We have comprehensive structural engineering standard drawings, typical detail libraries and reference drawings covering all aspects of drawing documentation. These aid in increasing productivity and maintaining drawing uniformity. We have a Project Delivery System, which is a library of forms, checklists, procedures and correspondence templates used for administratively carrying a project from inception through construction.

Quality Assurance reviews are in-house reviews conducted to verify that all design is performed and documented in conformance with the procedures and standards mandated by the QA program. QA reviews serve two purposes; the primary purpose is to provide redundancy via a second set of experienced eyes on the drawings to catch mistakes, errors or omissions. The second purpose is to monitor the effectiveness of the QA program.